Terms of service

We do not offer refunds on any orders except in the case of a damaged product received by the customer.

Exchanges: We offer exchanges on eligible products. Please contact us within 48 hours of receiving your order to initiate an exchange request.

Refunds for Damaged Products: A refund may be initiated at the discretion of Bloom & Blossom only if the product received is damaged AND the customer has an unboxing/opening video as proof. No refund claims will be entertained without a valid opening video.

Shipping: Domestic shipping is included in the price of all products. International shipping charges are additional and will be communicated at the time of order.